JvdM
Jannette van der Merwe
1 reviews | Active since Jan 2014
10 Feb 2025, 17:01
******* sim swops Vodacom
I would like to know what this service provider is doing about protecting us, their clients, from ******* sim swops. This is the second time it happened to us. I lost nearly R50 000 some years ago and Vodacom just say sorry they don't know how it is possible. Really! Happened last week with my husbands number. Sorry we don't know how it is possible!!! Do something to protect us. So much hassle to cancel all account and re activate again Service at the branch very good
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Replies (1)
Vodacom's replyOfficial
11 Feb 2025, 08:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Feb 2025, 08:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,