1 reviews | Active since Sept 2015
SIM SWOPPED WITHOUT VERIFYING OWNER OF NUMBER
A sim swop was done and subsequently ********** managed to get my logging details- one time password and R 5000.00 was **********ly transferred from my account.<br> <br> 1. On the 27 July 2015 at around 15H00 I received an SMS from Vodacom advising me that a sim swop was being undertaken on my number ***): I was in a meeting and I quickly went outside to make a call to Vodacom and only to find that my number was no-longer working.<br> <br> 2. On the 28 July 2015 in the morning I went to an ATM to withdraw money and I discovered that R 5000.00 was transferred out of my Account using Instant money: the transfer was sent to my number ***) that the ********* was using<br> <br> 3. When I checked my statement I discovered that at 17H35 on the 27 July 2015 a transfer of R 5000.00 was undertaken by the ********** who had my number and were able to get my internet banking credentials.<br> <br> 4. On the 28 July 2015 I went to the Vodacom Customer Centre at Eastgate to request my old number to be a
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
