GB
Gregory B

1 reviews | Active since Sept 2017

11 Sept 2017, 20:15

Sim swop takes 4 days!

Went to a store did a sim swop after 3 days still not active! So maybee on day 4 it will be sorted. Took me 10 min to get another sim at another store and I walked out with the son working!! Not Vodacom!! But I can’t even call them to follow up!!

0
Replies (2)
Vodacom
Vodacom's reply12 Sept 2017, 06:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Sept 2017, 20:33
Official

Dear Gregory Bouwer,

Thank you for your patience.

I've responded to you via email with feedback.

I'm terribly sorry for the delay in response and inconvenience caused.

Regards,

UW