EP
Ettiene P

1 reviews | Active since Jan 2016

03 May 2017, 09:14

Sim swop - not submitted

<p>Did a sim swop at mall of the south vodacom.</p> <p> </p> <p>2 days later, still not working. Went to a vereeniging vodacom (closer to home), and they told me the sim swop was never submitted and that I need to redo it (pay again also).</p>

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Replies (1)
Vodacom
Vodacom's reply03 May 2017, 10:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team