SIM Swop horribly wrong not awnsering phones
Did a contract upgrade for 2 numbers at Vodacom for U Menlyn Saturday morning My cellular number need a sim swap my wife is still using her old phone. <br> The problem is they sim swapped the wrong number my wife and not mine now my wife is with out a phone. Please assist me as Vodacom menlyn are not answering there phones and call centre can not assist me.<br> I need to know the way forward.
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Replies (2)
Vodacom's replyOfficial
10 Apr 2016, 11:10Hello KSkea,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Vodacom's reply10 Apr 2016, 11:10
Official
Hello KSkea,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
's updateReviewer Update
24 Apr 2016, 13:07All issues sorted out with in 24 hours and am very happy with the out come.
's update24 Apr 2016, 13:07
Reviewer Update
All issues sorted out with in 24 hours and am very happy with the out come.