1 reviews | Active since May 2017

23 Jun 2017, 10:20

SIM SWOP ***** TELEPHONICALLY

<p>1st June 2017 Vodacom allowed a TELEPHONIC Sim Swop on my number. Glen Jacobs (Manager - ***** Department) CALL ME URGENTLY on ********** !!!!!!!!!!!!!!!!! </p> <p>I've been calling soo many times to enquire but have yet to speak to someone regarding the progress made!!!!</p> <p>All HELLO PETER complaints have an automatic Vodacom BLATENT LIES message!!!</p> <p>NO ONE EVER CALLS ME !!!!!!!!!!!!</p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply23 Jun 2017, 11:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 Jun 2017, 10:53
Official

Good Day

Kindly note that feedback has been emailed to you.

Regards

Dominic

Best regards,