SP
Simonne P

1 reviews | Active since Jan 2018

10 Feb 2018, 08:50

Sim Swop *****

We have a company phone system and one of our number's is a vodacom nr. Thursday a person went and did a Sim swop on our company phone nr and the I'd was not certified how did the consultant accept it like that. Then due to the Sim swop the went and cashed cheques and the nr the bank phones is the nr the Sim swop was done on. So Friday I went and paid money for the Sim swop how strange because vodacom actually did an wrong Sim swop and did not verify any documentation.

The phone line is still not working get this sorted asap!!!!!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply10 Feb 2018, 09:15
Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Feb 2018, 11:29
Official

Good Day Simonne Prinsloo,

Thank you for taking the time to voice your enquiry. Kindly note that this matter is being addressed. Please see sms sent to the number in question.

Regards
RO

Best regards,