CK
Colin K

1 reviews | Active since Sept 2009

15 Aug 2017, 16:48

Sim swop *****

Its now August and I have been trying to get someone from Vodacom to contact me since 15th May to assist with my theft from my bank account as a result of a sim swop done by Vodacom without my permission. The automatic computer generated answer that got sent after my last Hellopeter is a joke nobody has ever contacted me despite my numerous calls to forensic department. Disgusted with Vodacom. Colin King

0
Replies (1)
Vodacom
Vodacom's reply16 Aug 2017, 06:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,