PB
Pierre B

1 reviews | Active since Aug 2017

04 Aug 2017, 10:11

sim swop *****

<p>on the 29 Sept 2016 an ******* sim swop was done on my phone and at 1am in the morning 7 withdrawels were made out on my Standard bank business account of just below R10000 each. I only discovered the theft the next morning when i opened my bank account to find all funds had been withdrawn. i then went to Vodacom at Canal Walk and they told me i must have requested a sim swop which of course is *******. A total of R69972 had been ******. In a recent article which i saw on Facebook Vodacom admitted to a crime syndicate from a Joburg prison had infiltrated Vodacom which performed sim swaps and internet banking ***** and this is how they have been ripping the public off including me. Vodacom dont give a dam about their clients so if you want your bank account cleaned out with this type of ***** use Vodacom.</p>

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Replies (2)
Vodacom
Vodacom's reply04 Aug 2017, 11:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply16 Aug 2017, 15:06
Official

Dear Pierre

Please be advised that feedback has been provided.

Regards,

RJ

Best regards,