1 reviews | Active since Dec 2016
Sim swop failure
<p>Finally received new cell phones for upgrade. Called to do sim swop on two devices. Held on for 45 mins with no joy. Finally went into Vodacom 4 U at Northgate and eventually Max De Hemel made necessary calls to facilitate the sim swop. </p> <p> </p> <p>First device sim swop done and still waiting for the second devices swop to be completed. This is now 48 hours later, 3 phone calls later and two visits to the store and still the issue is unresolved.</p> <p> </p> <p>Can someone assist us ASAP.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
