Sim swop failure

<p>Good day</p> <p>On Monday at 13:39:32 I went to do a swip swop for my contract number ***.</p> <p>I was told it would take between 4 to 24hours. I have been patient and its now over 36 hours.</p> <p>I called call centre 082111 for assistance and spoke to Ntabiseng, she asked for my sim serial number which I gave as ***, and she said it does not exist and I have to go back to the shop where I bought the sim. I called Vodacom Shop Garden Route Mall and spoke to Werner, who found that the sim swop request was submitted and will get back to me with an answer.</p> <p>What I want is my sim swop fixed and fixed ****to. 36 hours wait is a joke and unacceptable.</p> <p>Please call me on *** with fixed results or better still i will be watching my phone to check if its working.</p> <p> </p> <p>Thanks</p> <p>Fisani</p>