RR
Rita R

1 reviews | Active since Dec 2016

09 Jan 2017, 18:36

SIM SWOP DRAMA

<p>Finally our second sim swop saga has been sorted out by Max De Hamel of Vodacom 4 U at Northgate after 4 days of frustration. Max discovered that the original sim card supp**** with the new cell phones and hand delivered direct from Vodacom was FAULTY.</p> <p> </p> <p>Unfortunately I had to buy a new sim card from Vodacom 4 U Northgate, which is a franchise, and had to pay R70.00.!!!</p> <p> </p> <p>Can Vodacom Customer Care Centre please confirm how I can be reimbursed the R70.00.</p> <p> </p> <p>Thanks Vodacom for NOT coming back to me from yesterdays review</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2017, 07:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,