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Jolandi S

1 reviews | Active since Feb 2018

27 Feb 2018, 21:17

Sim swop at Vodacom is terrible

I bought a sim card, did a swim swop. Waited for 24hour just to realize that they cancelled the card after the transaction. The service I received is terrible. Vodacom said I should go back and get new simcard but Port Elizabeth is 150km from us.

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Replies (1)
Vodacom
Vodacom's reply28 Feb 2018, 09:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team