1 reviews | Active since Dec 2017
sim swop and clearing bank account
An ******* sim swop was done with Vodacom - no one checked with me - none of the normal steps were taken - and my Capitec account was cleared. Capitec can see who transferred the money but refuse to pay the money back. Vodacom on the other hand is missing in action.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Ilse Venter,
Thank you for your patience.
I've responded to you via email with feedback.
Regards,
UW
Dear Ilse Venter,
Thank you for your patience.
I've responded to you via email with feedback.
Regards,
UW