WR
Willem R
1 reviews | Active since Mar 2017
19 Mar 2017, 22:00
Sim Swop
<p>I went to the vodacom store in Kolenade on 18/03/2017 where I upgraded my contract. We asked for a sim swop due to the phone only take a nano sim and I only have a micro sim. We I paid for the new sim the guy said it sould take a few hours. I am disapionted because don't say you are going to do it and it never happened. We pay for a service and don't receive it like promised. Vodacom is the best service provider but if this is the service I get I would rather take my business somwhere els.</p>
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Vodacom's replyOfficial
20 Mar 2017, 07:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Mar 2017, 07:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,