1 reviews | Active since Dec 2016

03 Dec 2016, 05:20

SIM swop

<p>Went into a Vodacom shop on Monday for a SIM shop. every 48 hours I go back and since have been Into the shop 4 times. SIM card still not active!!!!please assist in getting my card active!!!! day 6 already!!!!!cell number for shop ********** 201</p>

0
Replies (3)
Vodacom
Vodacom's reply03 Dec 2016, 08:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Dec 2016, 08:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply08 Dec 2016, 10:58
Official

Dear Client

As discussed, the matter was resolved. Once again, we would like to apologise for any inconvenience caused.

Kind regards

RJ

Vodacom Consumer Website Team

Best regards,