Sim swop - 4 days and counting

We did a sim swop on Sunday the 7th for my wifes contract. We got the sim and was told they can only activate it on Monday. Monday the said its done and will take 4 hours to work. After 4 hours told it could take up to 24 hours. After 24 hours told it was only done on Tuesday and will take 5 hours. Another 24 hours, now we are being told its because of new systems to prevent *****. What BS excuse will be next. Sorry Vodacom this is not on get it sorted NOW. YOu are no different to Telkom now where no one knows what the hell is going on and nobody can speak to you mythical confirmations department.