SIM SWOP
I wanted to do a Sim Swop regarding my contract, but apparently you can't do one over the phone after 18:00 , because of security reasons, and the best is that the Vodacom store never told me about this, so now I'm not able to do my work and I'm losing my customers! Definitely going to cancel my contract !!!
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Vodacom's replyOfficial
18 Dec 2017, 09:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Dec 2017, 09:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,