GL
Grant L

1 reviews | Active since Mar 2016

25 Mar 2016, 11:29

Sim swap x 3 in one week

I have had 3 sim swaps in 7 days and I still can't receive or make calls, paid for 2 already, call center can't help. Lodged a back office query which takes 2 days to action. So basically living in the dark ages. With no solution in site. With the upgrade of the system a lot of glitches have occurred according to Vodacom staff

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Replies (1)
Vodacom
Vodacom's reply26 Mar 2016, 08:44
Official
Hello Grantlendrum,

Thank you for making contact with us

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Regards
Vodacom Social Media Team