Sim Swap Vodacom Nightmare

<p>Ref#: 1-djgboef.</p> <p>I did a sim swap on the morning of the 1st September 2016 and was told it should be completed by 3pm on the same day. It is Saturday the 3rd at 16:40 and Vodacom tells me they messed up the process and a technical team will resolve it on Monday. Meaning my sim swap is in pending status still! So no phone 'til then. Unbelievably shocking service given that l have 3 contracts with them. No decency to provide me with another sim to resolve this sooner. "Sorry" apparently is enough! Vodacom service is the pits! Ke kwatile jong!</p>