1 reviews | Active since Apr 2017

13 Apr 2017, 09:52

Sim swap STILL not active

<p>I did a sim swap yesterday afternoon, and after almost 24 hours it is STILL not active. I do not know how I am supposed to function like this. I cannot receive or make any phone calls!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2017, 10:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,