Sim swap so disgusted

Item: Vodacom
Rating: 1
Author: zandile W

I did a sim swap 3 times now in the past 2 weeks for my number and these people are so *********** I had this number for the past 20 years now I can't receive sms or calls but I'm able to call its now the 3rd Sim card

Helpful (0)

Replies (1)

Vodacom's replyOfficial

13 Feb 2025, 08:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply13 Feb 2025, 08:16

Official