1 reviews | Active since Jul 2014
Sim swap=rocket science!!!
<p>I went to vodacom to do a sim swap. It has been 4 days and NOTHING.</p> <p>They keep telling me that my phone is still on contract (I cannot see how this affects the sim swap as I even provided my husband's ID as well sinnce the contract was taken out on his name) but the contract was cancelled 2 or 3 months ago!</p> <p>The call centres are USELESS!!!</p> <p>MTN here I come!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
