NO
Nico O

1 reviews | Active since Feb 2018

05 Feb 2018, 12:11

Sim Swap not yet done 7 days later

I made a sim swap on 29 January 2018. Today 05 February the sim swap has not yet been done. Vodacom is *********** and do not know how to do their work. I will definitely move to another service provider once I get the chance.

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2018, 12:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team