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Sthabiso D
1 reviews | Active since Oct 2019
19 Dec 2022, 11:07
Sim swap not working, Number Blocked
hi Please advise me why my number *** was blocked to make a sim swap. I had to make time out of my busy schedule to go to a vodacom outlet only for them to to tell me my number is blocked by the forensics department. Can you please assist me with urgency as i need my number back.
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Replies (3)
Vodacom's replyOfficial
19 Dec 2022, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Dec 2022, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sthabiso D's updateReviewer Update
20 Dec 2022, 17:48Hi please advise on when I will get my number back as all my OTPs for banking and other transactions are linked to my number
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Sthabiso D's update20 Dec 2022, 17:48
Reviewer Update
Hi please advise on when I will get my number back as all my OTPs for banking and other transactions are linked to my number
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Sthabiso D's updateReviewer Update
08 Sept 2023, 10:32Good Day CAn you please advise on this as I have tried many times and even Vodacom staff are unable to do a sim swap on my number
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Sthabiso D's update08 Sept 2023, 10:32
Reviewer Update
Good Day CAn you please advise on this as I have tried many times and even Vodacom staff are unable to do a sim swap on my number