SD
Sarah D

1 reviews | Active since Sept 2017

10 Sept 2017, 01:56

sim swap not activated

I hade great service at the rivonia branch, and was told at 9:30 am my sim swap would be activated in 2 hours, however 16 hours later, I still have no service! Not impressed!

0
Replies (2)
Vodacom
Vodacom's reply10 Sept 2017, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

SD
Sarah D's update10 Sept 2017, 08:37
Reviewer Update
Thank you, but how will you contact me when I have no network?