SIM Swap Nightmare - Vodacom Staff ***********

<p>Requested a SIM swop on 13 December 2016. On 1 January 2017 it was still not done. Phone Call Centre who promised it will be done within 24 hours. On 2 January 2017 I find out they did the SIM swop on a different cell number. </p> <p> </p> <p>Now I have no voice contract and no data contract thats working. On 2 January Vodacom **** on record that they will courrier 2 SIM cards to me to fix their mess and do the SIM swops on both contracts. </p> <p> </p> <p>On 3 January 2017 I phone their call centre again. They stated that they do not send SIM Cards to customers to fix their messes. They promises to phone back to see how they can fix their mess. Still waiting.</p> <p> </p> <p>Vodacom Call Centre Staff is ***********, lies on record and should be fired. Its time that Vodacom cleans the house from these useless, clueless employees.</p> <p> </p> <p>A simple SIM swop turned into a nightmare.......</p>