MP
Motshana P
1 reviews | Active since Dec 2019
07 Mar 2026, 16:52
Sim swap nightmare
I recently obtained a replacement sim from Vodacom. Over a week later, the sim is still not connecting. It’s so frustrating to get help from Vodacom. Every option chosen it transferred to Tobi and nothing gets resolved.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Mar 2026, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Mar 2026, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Motshana P's updateReviewer Update
11 Jun 2026, 07:11Good morning
My query was resolved. Thank you for your diligence and professionalism Mr Deon.
Regards,
Motshana
My query was resolved. Thank you for your diligence and professionalism Mr Deon.
Regards,
Motshana
MP
Motshana P's update11 Jun 2026, 07:11
Reviewer Update
Good morning
My query was resolved. Thank you for your diligence and professionalism Mr Deon.
Regards,
Motshana
My query was resolved. Thank you for your diligence and professionalism Mr Deon.
Regards,
Motshana