1 reviews | Active since Jun 2015
Sim swap nightmare
<p>My wifes phone was ****** on 26 July. We blacklisted the phone and did a simswop. After the simswop everything worked fine for 24 hours. Then yesterday moring 29July, the services were susspended. My wife cant use her phone at all. No data no calls. Call center is of no help what so ever. Only that the system is off. We mus just wait. </p> <p>Will someone from vodacom contact me on the the following number ********** 825. You cant contact my wife on her number as it cant send or receive calls.. My wifes number was given in my profile as i do not want to give it on helo peter for everyone to see.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
