Sim swap nightmare

<p>I have had the worst service from Vodacom in the past year let alone the last 2 days in trying to get my ****** phone blocked on Monday night and my sim and then since yesterday morning trying to do a sim swap. After almost 36 hours, 10 calls to your centre and 3 promised call backs, I still have NO WORKING SIM CARD on top of which I paid R70 for the sim swop in your Centurion Branch. The feedback I get varies from the system is down yet again, to a service request needs to be logged and everytime it needs to be logged the system crashes were again I get promised a consultant will call me back in no longer than 3 hours. YOU ARE PATHETIC and I will never ever recommend you and will be moving away from you as soon as it is possible. I am in the process of taking this up with the Mobile Complaints Centre to see if I can not end my relationship of hell that I have had with Vodacom for the past 6 years</p>