AN
Andrew N

1 reviews | Active since Jun 2009

30 Aug 2017, 15:07

Sim swap mass

good day

I made a sim swap this morning at around 9am. Its now 3pm and still nothing is happening. I app**** for the sim swap in Tygervally vodashop.

isn't this supposed to take 2-4 hours??

0
Replies (2)
Vodacom
Vodacom's reply30 Aug 2017, 15:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 Aug 2017, 08:10
Official

Hi Andrew

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ

Best regards,