hH
henkbruwer H

1 reviews | Active since Sept 2016

18 Sept 2016, 09:15

Sim-swap impossible lost of time and money

<p>Dear Vodacom</p> <p>My phone got ****** a week ago, i got my sim-swap at the vodacom shop last monday. There was a defect in registering the sim card. Different phones and different cards was tried. I sleep in my office every night trying to run my business through emails. Im fed up with excuses from vodacom. Is there anything Vodacom can do to help me out of their mess? </p> <p> </p> <p>Number: ********** 674</p> <p>INC ********** 61406</p>

0
Replies (2)
Vodacom
Vodacom's reply18 Sept 2016, 10:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

hH
henkbruwer H's update18 Sept 2016, 11:23
Reviewer Update

my house number ********** 346