1 reviews | Active since Feb 2013
Sim Swap horror with vodacom
I phoned Vodacom customer care last night to perform a sim swap. I given a correct number that sim card must done on and instead sim swap was done to the wrong number switch was the number that I was calling with. Security check was done to the correct number.
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team