1 reviews | Active since Oct 2016

01 Nov 2016, 16:10

Sim swap hell part 3

<p>i went to greenstone mall vodacom store today. spoke to the store manager who assured me that she could get someone to assist me... nothing!!!</p> <p> </p> <p>she said she logged the call for on remedy</p> <p>Reference No.: INC ********** 84451</p> <p> </p> <p>still no communication from Vodacom and still no resolution...</p>

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Replies (1)
Vodacom
Vodacom's reply02 Nov 2016, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,