sim swap gone wrong

Item: Vodacom
Rating: 1
Author: Mpho N

<p>Vodacom did a sim swop on my number by error, to my surprise when I call the customer service they giving me the runaround. Right now I don't have access to my phone. Please ***ist me as I never contacted them to do a swop whatsoever..... </p>

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 May 2016, 19:16

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply10 May 2016, 19:16

Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

Best regards,

sim swap gone wrong

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