SIM swap ***** at Vodacom.

Vodacom support SIM card **********. On the 11/11/22 I have got sms that there is SIM swap in progress. The same day I did contact Vodacom customer service and ask them to block the SIM swap. I told them that I'm Overseas for the next couple of months. The next day the ********* called Vodacom and they unblocked the SIM again without notifying me. I did also called ABSA bank and asked them to block all my accounts. On the 3 of December I found out that my money is gone. My new SIM card is not working. ABSA is still investigating.S