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Phumzile M
1 reviews | Active since May 2021
15 Sept 2021, 13:37
Sim Swap *****
I'm suspecting sim swap ***** on my account and i cant even go through to your customer care. I need you guys to xall me asap ***
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Vodacom's replyOfficial
15 Sept 2021, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Phumzile M's updateReviewer Update
15 Sept 2021, 18:525 hours and still no call? is sim swap case not urgent enough for you to sort out?someone is using my number now and its my business number .Please block this number *** and get my sim swap done
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Phumzile M's update15 Sept 2021, 18:52
Reviewer Update
5 hours and still no call? is sim swap case not urgent enough for you to sort out?someone is using my number now and its my business number .Please block this number *** and get my sim swap done