MM
Mathibela M
1 reviews | Active since Jan 2022
28 Jan 2022, 02:31
Sim swap complain.
Since Monday the 24th I have been going to highveld mall vodacom outlet to do Sim swap and I am not getting help,it's been a week being sent corner to post and it's a contract Sim card please help.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Jan 2022, 07:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2022, 07:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Jan 2022, 16:42Dear Mathibela Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved.
Have a nice day further. Regards Consumer Website Team
Have a nice day further. Regards Consumer Website Team
Best regards,
Vodacom's reply31 Jan 2022, 16:42
Official
Dear Mathibela Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved.
Have a nice day further. Regards Consumer Website Team
Have a nice day further. Regards Consumer Website Team
Best regards,