BM
Boitumelo M
1 reviews | Active since Jan 2021
26 Apr 2023, 23:22
Sim swap *****
The is someone who did a sim swap with my numbers on the 9th of april,i went to the store to do a sim swap on the 11th of april and again on the 21st of april the person did a sim swap,please improve your security checks and i called customer care to flag the numbers so that it blocks another request for the sim swap.this problem have affected my work badly as my customers couldnt reach me
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Vodacom's replyOfficial
27 Apr 2023, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Apr 2023, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team