RB
Risuna B
1 reviews | Active since Jan 2014
10 Dec 2020, 01:27
Sim swap
The worst services ever just for a sim swap. Asking me security questions about products they no longer have and had no solution how to recover my number whatsoever even though I went there in person. Line manager or support couldn’t help and resolve. I had to take a contract I don’t need!!
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Vodacom's replyOfficial
10 Dec 2020, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2020, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team