MG
Manisha G
1 reviews | Active since Dec 2015
24 Feb 2025, 12:51
SIM Swap by Toddy to hackers
The Vodacom Tobby Bot is allowing hackers to do SIM Swaps on numbers without correct verifications. My mums number was ****** in the same manner and an attempt was done on my number as well. I was lucky enough to catch this before the 4hrs. No SIM Swaps should be able to be done over the phone. I am aware of two other individuals have have experienced the same trauma
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Vodacom's replyOfficial
24 Feb 2025, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2025, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team