MM
Michel M
1 reviews | Active since Oct 2022
27 Oct 2022, 14:14
SIM SWAP
Their security verification question are easy to guess and crack. Someone took my numbers and called Vodacom for swim swap , surely they guessed the verification right cause they assist him or her with their swip swap. The person used that number they managed to make a swip swap with to whatsapp my contacts and asked them for money. I am unable to retrive my whatsapp so I basically lost everything including my customers
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Vodacom's replyOfficial
28 Oct 2022, 07:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2022, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team