LS
Lourens S

1 reviews | Active since Mar 2009

24 Jul 2017, 19:20

Sim Swap

<p>Mnumberwas still working a month ago with R20.00 airtime on it, now it is not. Where did Vodacom gave the right to give my number to someone else as the other person is already using it. </p>

0
Replies (3)
Vodacom
Vodacom's reply25 Jul 2017, 06:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Aug 2017, 10:15
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,

LS
Lourens S's update02 Aug 2017, 17:24
Reviewer Update

What feedback I have received nothing