1 reviews | Active since Apr 2017

18 Apr 2017, 17:20

Sim Swap

<p>I request a sim swap on the 28th of March it still has not been processed I have the new SIM card but it is not active both Vodacom east rand mall and Vodacom Clearwater mall have no been able to sort this out. Absolutely disgusting customer service.</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Apr 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team