sim swap
<p>I have never received such appalling service from a Vodacom shop. I went to newtown juncton after a fun walk at mary fitzgerald square get to the vodacom shop and ask how much is it to do a sim swap was advised that its R100 rands. The sim swap was firstly processed on a incorrect number which i was told it will be cancelled and the guy continued to make another sim swap with the correct number. The guy seemed dis-interested in working.</p> <p>The guy took the R100 made me sign a confirmation and didnt even provide a receipt for the payment two hours later the sim swap was completed for the number i requested for as well as the other incorrect number that was meant to be cancelled. So i lost connection on that number that i was promised will be cancelled for the sim swap. </p> <p>For the inconvience caused by that consultant at Vodacom shop Newtown junction i had to travel from home now going to The Glen Mall Vodacom shop to get another sim swap and waited for two hours to get the simswap activated. I have never had such poor service from vodacom i am really dissappointed. </p>
Dear Customer,
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
