KM
Kuvhanganani M
1 reviews | Active since Aug 2024
18 Aug 2024, 19:11
Sim swap
I went to their store to do e sim, which i was notified that my sim has been flagged for sim swap from since 2 years ago.i have been using this number since i was young. The fact that when someone was trying to do it and they did alert me makes me sad. Now it has been 3 weeks. The employees have no knowledge of fixing the issue and nobody seems to be doing anything.
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Vodacom's replyOfficial
19 Aug 2024, 07:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2024, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team