SM
Sifiso M

1 reviews | Active since Oct 2017

24 May 2022, 15:56

Sim swap

Worst customer service, my number is blocked from doing sim swaps by Vodacom without my consent now I cannot do a sim swap no one is able to assist I have called and requested to speak to a team leader and was told I need to come to 41 fox Street and speak to hr

0
Replies (1)
Vodacom
Vodacom's reply25 May 2022, 07:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team