NO
Nico O
1 reviews | Active since Feb 2018
02 Feb 2018, 09:56
Sim Swap
I have done a Sim Swap on the 29th of January. Until today the 2nd of February the Sim Swap has not been done. The consultant said 2 - 4 business hours but 4 days later no luck. I have been to the shop every day but nobody can give me an answer what is going on. This is the worst experience that I have ever had with Vodacom but they just don't seem to care because you are just a number.
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Vodacom's replyOfficial
02 Feb 2018, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Feb 2018, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,