SM
Simphiwe M

1 reviews | Active since Dec 2022

08 Dec 2022, 14:48

Sim swap

I lost my phone with contract sim and prepaid sim. They were able to help me with swim swap for prepaid. And gave me relevant information about sim swapping the contract sim. Even at their shop they were patiently listening and helped me resolve my problem.

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2022, 15:44
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team