TM
Tumi M
1 reviews | Active since Dec 2021
05 Dec 2021, 12:05
Sim swap
For The past week I've been trying to do a sim swap. I've contacted Vodacom multiple times I'm sure if they check the records regarding this query which I've logged with different agents. My number seems to be linked with some RMC contract yet by my knowledge om a Vodacom client I've been send for one pillar to the next I'm Frustrated as everything is link to my number an I haven't gotten any feedback back altjouy I'm promised that a agebt would contact me
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Vodacom's replyOfficial
06 Dec 2021, 08:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2021, 08:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team